Chapter 5: The Impact of Artificial Intelligence on the Psychopedagogical Learning of University Students in the Field of Computer Science

Artificial intelligence (AI) has transformed higher education, generating changes in teaching and learning through virtual assistants such as ChatGPT, Google Gemini, and Microsoft Copilot. The objective of this study was to analyze the psychopedagogical impact of using these assistants on university students from the Faculty of Informatics at the Universidad Autónoma de Querétaro. The research was conducted under a quantitative exploratory approach, through the application of surveys to a sample of students after interacting with the assistants in academic activities. The results showed that ChatGPT was the most frequently used assistant (81%), considered highly useful for learning by 75% of respondents; Microsoft Copilot stood out in supporting programming tasks, and in general students reported improvements in self-efficacy and problem-solving skills, although some distrust of AI-generated responses persisted. In conclusion, AI emerges as a tool with potential to personalize learning and strengthen competencies, but it requires critical use and further research regarding its reliability in educational contexts.